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Privacy Policy
Last Updated: August 2, 2004

3D Host, owned and run by Vast Nexus, strives to offer its users the many advantages of Internet technology and to provide an interactive and/or personalized experience. In the process of working with you to build and enhance your hosting services, we may ask you for information about yourself and/or your business. We collect this information to better understand your needs and/or in order to determine the right solution(s) for you. In building those solutions, we may engage third parties to assist us, and, in connection with such assistance, we may provide them with a portion of the information that you have provided us. We will use Personally Identifiable Information (such as your name, e-mail address, street address or telephone number) subject to the terms of this privacy policy. We will never sell, barter or rent your e-mail address to any unauthorized third party.

How We Gather Information From Users
How we collect and store information depends on the page or server you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you make a purchase or contact us for technical support. Like most Web sites, 3D Host also collects information automatically and through the use of electronic tools that may be transparent to you.

For example, we may log the name of your Internet Service Provider (ISP), Internet Protocol (IP) address, host name, operating system, Web browser or use cookie technology to recognize you and hold information from your visit. At this point in time, we do not make use of cookie technology, but may elect to do so in the future. As we adopt additional technology, we may also gather information through other means. In certain cases, you can choose not to provide us with this information, for example, by setting your browser to refuse to accept cookies or to use a fake referrer, but if you do, you may be unable to access certain portions of our site.

When purchasing our products or services, some or all of the information you provide to us will also be sent and/or processed by a third-party payment processor. If your Web browser supports it, the information will be sent securely using Secure Sockets Layer (SSL) encryption. We will only use your information during this time for fulfillment of your order and/or for tax purposes, but we are not responsible for the third party payment processor's privacy policy or how they may handle your private information after your purchase.

What We Do With the Information We Collect
Like other Web sites, we collect information to enhance your visit and/or deliver more individualized content and/or advertising. We respect your privacy and do not share your information with others outside the terms of this agreement.

Aggregated Information (information that does not personally identify you) may be used in many ways. For example, we may combine information about your usage patterns with similar information obtained from other users to help enhance our site and services (e.g., to learn which pages are visited most or what features are most attractive). Under most circumstances, we will only use this information to troubleshoot problems or look at general statistical data with regards to Web site traffic and bandwidth monitoring. However, Aggregated Information may occasionally be shared with our advertisers and/or business partners. Again, this information does not include any Personally Identifiable Information about you or your business or allow anyone to identify you individually.

We may use Personally Identifiable Information collected by 3D Host to communicate with you about your purchase or inquiry, our Terms of Use, Terms of Service (TOS), Acceptable Use Policy (AUP) and privacy policy (this document), services and products offered by 3D Host and/or other topics we think you might find of interest.

Most, if not all, Personally Identifiable Information is stored separately from our server(s) and is encrypted. Access to the encrypted file(s) that contain this information is extremely limited. However, if we send any of your information through an unencrypted or "clear text" medium (for example, if you have forgotten your password and we send it to you via e-mail), it is not guaranteed to be confidential or secure from third parties.

Personally Identifiable Information collected by 3D Host may also be used for other purposes, including but not limited to site administration, troubleshooting, processing of e-commerce transactions and other communications with you. We will use your information only as permitted by law. In addition, from time to time as we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses. In such transactions, user information may be among the transferred assets. Furthermore, while we try out best to carefully maintain and secure your private information, due to the existing legal and technical environment, we cannot ensure that your Personally Identifiable Information will not be disclosed to third parties in ways not described in this policy (such as an unlawful interception by a third party). We may disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by law, in connection with the collection of amounts you may owe to us, the government and/or to law enforcement authorities whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.

Affiliated Sites, Linked Sites & Advertisements
3D Host expects its partners, advertisers and affiliates to respect the privacy of our users. Be aware, however, that third parties, including our partners, advertisers, affiliates and other content providers accessible through our site, may have their own privacy and data collection policies and practices. For example, during your visit to our site you may link to, or view as part of a frame on a 3D Host page, certain content that is actually created or hosted by a third party. Also, through 3D Host you may be introduced to, or be able to access information, Web sites, features, contests or sweepstakes offered by other parties. 3D Host is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.

While on our site, our advertisers, promotional partners (if any) or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. For example, some of our advertising may be served by third parties and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before. Other features available on our site may offer services operated by third parties and may use cookies or other technology to gather information. 3D Host does not control the use of this technology by third parties or the resulting information, and is not responsible for any actions or policies of such third parties.

You should also be aware that if you voluntarily disclose Personally Identifiable Information on message boards, chat areas or other places, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of 3D Host and this policy.

Privacy of Children/Minors
3D Host does not knowingly collect or solicit Personally Identifiable Information from or about children under thirteen (13) years of age except as permitted by law. If we discover we have received any information from a child under thirteen in violation of this policy, we will delete that information immediately. We encourage parents to go online with their children. Here are a few tips to help make a child's online experience safer:

-Teach kids never to reveal personal information, unless supervised by a parent or responsible adult.
-Know the sites your kids are visiting and which sites are appropriate.
-Look for Web site privacy policies. Know how your child's information is treated.

Visit the FTC's site here for more tips on protecting children's privacy online.

If you believe 3D Host has any information from or about anyone under thirteen, please contact us.

Contacting Us
Please see our contact page for various ways you can reach us. Please contact us with any questions, concerns or other issues you may have regarding our privacy policy.

Policy Changes
3D Host reserves the right to change this policy at any time. We will notify customers on file within thirty (30) days of a policy change via e-mail. Non-customers should check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

Governing Law
This policy and the use of this Site are governed by Pennsylvania law. If a dispute arises under this Policy we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Dauphin County, Pennsylvania. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.

If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Dauphin County, Pennsylvania, under the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.

3D Host is owned, controlled, operated and administered entirely within Pennsylvania by Vast Nexus. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.


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Copyright © 2003, 2004 Vast Nexus. All rights reserved. Page last updated: 08/07/04
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